What is your weather policy?
Ride operations may be suspended due to inclement weather and will resume when the conditions clear. Our goal is always to reopen the pools as soon as it is safe to do so. You do not need to wait out the suspension in the park. Guests may wait in their personal vehicles, if that is an option or guests may remain under cover in the park.
If the waterpark is unable to reopen within 90 minutes, we will issue rain check tickets which are tickets to come back another day during the 2020 season. No refunds are available due to inclement weather.
If the suspension lasts for more than 90 minutes, while the suspension continues, a rain check will be issued if all of the following conditions are met:
- The guest has a receipt for today’s admission.
- The guest is leaving the park for the day at the time of issue.
No rain checks will be issued after ride operations resume.